In your own words, what does your company do?
The Giftsenda corporate gifting platform enables businesses to build relationships with prospects and foster relationships with existing clients & employees in over 200 countries globally through high-quality gift experiences. We often provide services to Sales, Marketing, Customer Experience, and Human Resources professionals. The team boasts 20 years of international gift delivery experience, enabling us to provide our customers with world-class service.
The platform enables users to simply select gifts and the delivery method, provide personalization details and pay. We handle all the logistics of gifting – making sending gifts internationally as easy as a few clicks. Thanks to our fully stocked Gift Catalog, you can choose from 1000s of locally sourced gifts: gourmet snack packs, SWAG kits, wine sets, eGift cards, and much more.
We believe that recipients should have a personalized experience when it comes to receiving a gift, and that is why we have created a gift collection feature that allows recipients to choose their own gift based on a pre-curated list and their location. Companies can also use automated gift experiences such as gift links or email gift invites to send gifts with minimal details and increase acceptance rates. What’s more, a single gift campaign can be used to deliver gifts across various countries to multiple recipients.
📈 Monthly revenue: Confidential
📈 ~% Churn: Confidential
📈 ~% Net profit: Confidential
📈 Funding: Self-funded
📈 Initial cost/investment to start the company: $200,000
📈 Number of team members: 14
📈 Number of founders: 1
📈 Started: 2020, January
How does the company make money?
💰 Gifting Platform Subscriptions: This is designed for companies who send gifts on a regular basis by integrating gifting into any stage of the customer journey. Users get access to a wide range of automated gifting features and CRM/HRM or API integrations for seamless gifting. Pricing for this is custom-based on the company’s gifting needs. This option also offers cash rebates on each gift sent.
💰 One-Time Gift Projects: For companies that need help creating an international corporate gift campaign for a one-time project, we offer project-based custom pricing. Whether you are creating a Christmas campaign to celebrate your staff and clients or just need help with gifts for your webinar, we can assist you.
💰 Online International Gifting Store: The Giftsenda Shop is a freemium, self-service option that enables businesses to send personalized corporate gifts with ease. All you need is a delivery address for your recipients or their email. This free offering requires no contracts, subscriptions, or user fees. Just pay for the gifts and shipping – it’s that easy.
3 strategies that have worked to attract and retain customers?
✅ Online Advertising: By creating targeted messaging that is tailored to our audience we have been able to get good quality leads that turned into customers.
✅ Amazing Customer Service: Our ability to ensure that our customers get the service and support that they need has resulted in a great level of customer retention.
✅ Customized Gift Options: Our ability to create completely customized and branded gift boxes that can be sent internationally has saved a lot of time for our customers.
3 things that you’ve learned about hiring and retaining great talent?
✅ Company Culture: Our strong company culture helps to attract and retain top talent. We promote a positive work environment, flexibility, open communication, and transparency. We also prioritize employee well-being and offer opportunities for professional development and growth.
We believe in fit-based hiring, so our decisions are not based just on skill and experience. Our team cares about finding the right candidate who will enjoy being part of our group and cares about making a difference in helping us connect people worldwide through gifting, one gift at a time.
✅ Opportunities for Collaboration: Collaboration and teamwork are essential for many jobs, and we believe that providing opportunities for employees to work together on projects can help foster a sense of community and can also lead to more creative and innovative solutions, especially when the team is remote and reside in various countries.
✅ Work-Life Balance: We believe that offering a healthy work-life balance is crucial for attracting and retaining top talent. This includes flexible work arrangements, a remote work setup, enough vacation time, and other policies that prioritize employee well-being. When employees feel like they have a good work-life balance, they are more likely to be happy, productive, and committed to their jobs.